Submission stuck

Submission stuck  

  By: MalZso on April 2, 2024, 10:30 a.m.

Hi there!

On March 29, I uploaded and submitted a container with an algorithm, which unfortunately failed. However, somehow, it's still being executed, and is preventing me from submitting an updated algorithm. At first I thought it's just some visual error on the site, but it's been stuck like that since. Do you have any suggestions or could you perhaps take a look at what's happening? Any help is appreciated!

Thanks, Zsombor

Re: Submission stuck  

  By: dorian_kauffmann on April 2, 2024, 1:26 p.m.

Hi Zsombor,

Indeed this is very strange...
It is possible to access logs by image, but the evaluation should have been set to 'failed' a long time ago.
I've checked possibilities but, I can't do anything because I don't have access to the Grand Challenge servers.

As I don't have access to your e-mail,
could you send a request to support@grand-challenge.org and copy me so that I can press the issue if it isn't resolved quickly?

Best,
Dorian

Re: Submission stuck  

  By: MalZso on April 2, 2024, 1:35 p.m.

Yup, just sent the email, hope they can help. Thanks for your help too!